Effective date: October 22, 2026 · BUNDO, L.L.C.
This Privacy Policy explains how BUNDO, L.L.C. ("Bundo", "we", "us"), 108 N Main St, Logan, UT 84321, USA, collects, uses and protects your information when you use the Bundo app and the website at bundo.me (the "Service"). See also our Terms of Service.
1. Information we collect
We collect the information you give us and the information needed to run the Service:
- Account details: your mobile phone number, name and email address.
- Password: your password is handled by our sign-in provider (Amazon Cognito) and stored only in encrypted form. We never see it.
- Profile details you add before signing an agreement, such as date of birth and address.
- Loan terms: the amount, thank-you tip, dates, late fee and the other terms you propose or accept.
- Payments you or the other person report in the app.
- In-app messages exchanged about an agreement.
- Payment card: borrowers add a credit card to pay Bundo's service fees. The card number is handled by our payment processor; we keep only the card brand, the last four digits and the expiration date.
- Basic security logs: sign-in times, device and IP address, used to protect your account.
2. What stays on your phone
Some information never leaves your phone:
- your signature;
- your profile photo;
- your app settings;
- your contacts: we only use the one contact you pick for an agreement. We do not upload your contact list.
3. How we use your information
- to create your account and verify your mobile number with one-time codes;
- to set up, record and show the agreements you make, to both people on each loan;
- to send reminders and notices about your agreements;
- to keep the Service and your account secure and to prevent fraud;
- to answer your questions and support requests;
- to meet our legal obligations.
5. Text messages (SMS)
If you check the text-message box when you sign up, we send one-time verification codes to your mobile number when you sign up, sign in on a new device or reset your password. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. See our SMS Terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties, except the service providers that deliver the messages for us (Amazon Web Services and the mobile carriers).
6. Storage and security
Your information is stored on Amazon Web Services servers in the United States. It is encrypted in transit and at rest, and access is limited to the people and systems that need it to run the Service.
7. How long we keep it
We keep your account information while your account is open.
When you close your account, we delete or anonymize your personal information, except the records of loans and payments, which we keep as a record for the other person on each loan and for as long as the law requires. Security logs are kept only for a limited time.
8. Your choices
- Update your profile at any time in the app.
- Stop text messages by replying STOP. Reply START to receive them again.
- Close your account and ask us to delete your information by writing to team@bundo.me.
- Ask for a copy of your information, or for a correction, at team@bundo.me.
9. Age requirement
Bundo is only for people 18 years or older. We do not knowingly collect information from anyone under 18. If we learn that we have, we delete it.
10. Changes to this Policy
We may update this Policy. When we make important changes, we will announce them in the app or on this page and show a new effective date at the top.
11. Contact
BUNDO, L.L.C., 108 N Main St, Logan, UT 84321, USA
team@bundo.me · +1 (801) 893-0158